Shipping policy
🚚 Please read our shipping tips carefully before you place your order
Shipping Countries & Regions
We ship to: United States (except Alaska, Guam, Hawaii, Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, Virgin Islands), Canada, United Kingdom, Germany, France, Italy, Spain, Australia
Shipping Fees & Free Shipping Thresholds
| Country/Region | Currency | Shipping Fee | Free Shipping Threshold |
|---|---|---|---|
| 🇺🇸 United States | USD | $9.99 | Free shipping over $39.99 |
| 🇨🇦 Canada | CAD | $9.99 | Free shipping over $39.99 |
| 🇬🇧 United Kingdom | GBP | £4.99 | Free shipping over $39.99 |
| 🇪🇺 Germany, France, Italy, Spain | EUR | €7.99 | Free shipping over $39.99 |
| 🇦🇺 Australia | AUD | $12.99 | Free shipping over $39.99 |
💡 Pro Tip: Add more items to your cart to qualify for free shipping and save on delivery costs!
Shipping & Delivery Timeline
Processing Time: 1-2 working days for all orders
Our Warehouses: USA • Australia • UK • Germany
Delivery Time: 3-7 working days for most orders
Tariffs, Duties, and Taxes
ILluminatedtrees is not responsible for any duties and taxes that apply to your order. All fees charged during or after shipment are the responsibility of the customer.
Damages Policy
ILluminatedtrees is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Need Help?
If you have any questions about shipping or need assistance with your order, our customer service team is here to help.
Email Support: Available 24/7
Live Chat: Get instant help